📦 Order Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be shipped the next working day.
🌍 Shipping Coverage
We currently ship across all regions of India.
📍 Note: If your location is unserviceable by our courier partners, we’ll notify you via email or phone.
⏱ Estimated Delivery Time
| Location | Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Other Cities | 5–7 business days |
| Remote Areas | 7–10 business days |
🚨 Please note: Delivery timelines may vary during holidays, sales, or due to courier delays.
💸 Shipping Charges
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Standard Shipping: ₹49
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Free Shipping: On all orders above ₹499
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Cash on Delivery (COD): Available on select products with an additional ₹30 fee
📦 Order Tracking
Once your order is shipped, you’ll receive a confirmation email or SMS with your tracking number and courier partner details.
You can also visit our Order Tracking page on the website to follow your delivery.
❗ Delays or Damaged Orders
If your order is:
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Delayed: Please wait an additional 48 hours before contacting us.
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Damaged, missing, or incorrect: Email us at surankityadav@gmail.com within 48 hours of delivery. Attach photos of the parcel and item for faster resolution.
🛑 Important Notes
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Double-check your shipping address at checkout—we cannot guarantee edits once the order is processed.
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We are not responsible for delays caused by incorrect addresses, courier issues, or unforeseen events.
📬 Need Help?
Reach out to us anytime at surankityadav@gmail.com — we’re happy to assist you!